#Check laptop battery health how to#

It is recommended that you purchase a new battery soon. Good-Battery can charge normally however, you may notice reduced operating time because long-term battery life is decreasing.įair-Battery can charge normally however, it is near the end of its usable life. NOTE: Battery health information is available only if a Dell battery is attached to your laptop.Įxcellent-Battery is operating at maximum capacity. Check contacts, power plug, and cables.

Consider battery replacement for longer operating hours on battery.ĮPSA: Battery - The battery cannot provide sufficient power.

#Check laptop battery health how to#

See the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues.

See the Dell knowledge base article How to improve the performance of a Dell laptop battery.

The battery charges but may experience shorter operating hours.

Ensure that the battery is installed correctly.įor laptops with a nonremovable battery, contact Dell Technical Support for repair options.ĮPSA: Battery -The battery is reaching the end of its usable life.

Table 1: SupportAssist or ePSA preboot diagnostic test error codes.ĮPSA: Battery - The battery is not installed.

You may be prompted to install or update the SupportAssist program, if so, follow the prompts.įigure 3: Animated screenshot of battery health status in ePSA Preboot System Assessment diagnostics.

Dell also offers an online diagnostics test, browse to the Online Battery Diagnostics page.